Last updated: November 5, 2026
Fixed-price plans
You can request a full refund for a Starter, Professional, Business or Enterprise plan if work on your plan has not yet started.
Once a consultation or strategy deliverable has been completed and delivered, it is non-refundable.
Custom automation projects
For custom builds, any deposit becomes non-refundable once design or build work begins on the agreed scope, as set out in your project proposal. Payments for completed and accepted milestones are non-refundable.
If something isn't right
If a deliverable doesn't match what was agreed, tell us within 7 days of delivery and we'll work with you to correct it.
How to request a refund
Email contact@axyron.com with your name, the plan or project and the reason for the request. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or payment provider.